Senior Application Support Business Analyst
Join Exposant 3 (E3): The Power of People at the Heart of Technology !
Exposant 3 is a consulting firm in business management and information technology, dedicated to supporting companies and organizations in their digital and organizational transformation.
👉 Your Career at Exposant 3
We firmly believe in healthy and humane management, where trust, competence, and the joy of succeeding together are at the core of our values.
We offer you more than just a job : join an innovative team where artificial intelligence, process automation, and technological modernization are part of everyday life. At Exposant 3, we put people at the heart of everything we do.
🚀 Our Vision?
To enable you to deploy "the power of the human Exposant 3":
- The power of the individual: An environment where your commitment is valued.
- The power of the team: Strong collaboration where mutual support and successes are shared.
- The power of the company: A common vision for ambitious and collective goals.
If you are looking to grow in a dynamic environment and contribute to large-scale projects while growing within a humane, innovative, and rapidly expanding company, then Exposant 3 is for you!
We are looking for our future Senior Application Support Business Analyst to join our teams.
🎯 Your Missions
The client undergoing a multi-year modernization initiative to enhance the delivery and management of multiple programs across the province. The work includes the continued development of the Microsoft Dynamics 365 HOME system, integration with the ERP platform, decommissioning of legacy applications and enhancement of the client's digital services to improve accessibility. This initiative also encompasses refinement of business processes, improvement of data management strategies, and strengthened stakeholder engagement to ensure a seamless transition to a modernized system.
Duties/ Responsibilities :
The analyst will be responsible for gathering and documenting business and solution requirements, defining and analyzing business processes, coordinating data migration and integration efforts, developing test plans and quality assurance strategies, and supporting reporting and business intelligence initiatives for the client platform and related digital services.
📝 Your Profile
- Looking for a candidate with: advanced experience in business analysis, process design, and solution delivery within enterprise technology environments.
- Must be able to visit office for onboarding in Alberta and be able to work in Canada
- Diploma or Degree in a Business and/or Information Technology-related field
- ITIL Certification required
- Must have successfully implemented 3 Microsoft Dynamics 365 systems with customer engagement OR Microsoft Dynamics 35 Certificate OR 2 Years of experience working with Microsoft Dynamics 365 customer engagement solution
- 10 years minimum gathering documents and analyzing business, stakeholder, and solution requirements for enterprise technology solutions
- 5 year minimum supporting financial- related processes within enterprise technology systems, including activities such as invoice processing, contract management, disbursement, journal entries, or integration with financial/ ERP platform
- 5 year minimum conducting and leading UAT
- 5 year minimum developing and coordinating reporting solutions, dashboards or business intelligence reports using tools like Microsoft Dynamics CRM, Power BI, or SQL based reporting platforms
- 10 year minimum experience documenting technical application support procedures, operational process or user support document for business systems.
- Locations
- Alberta, Edmonton
- Remote status
- Hybrid
- Duration of Contract
- 12 months